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Studie Privacy Policy

Effective Date: 04/25/2024

Welcome to Studie! This Privacy Policy ("Policy") explains how Studie ("we," "us," or "our") collects, uses, and discloses information from and about users ("you" or "your") of our website (the "Website") and the French language learning services we offer (the "Services").

1. Information We Collect

We collect several types of information to provide and improve our Services:

  • Information You Provide:

    • When you register for an account, you may provide your name, email address, password, and optionally, your phone number for communication regarding lessons.

    • If you enroll in in-person lessons, you might also provide your address to facilitate lesson scheduling and location.

  • Information Collected Automatically:

    • We collect information about your use of the Website and Services through cookies and other tracking technologies. This may include your IP address, browser type, device type, operating system, the pages you visit, your search queries, and the time and date of your visit.

  • Information from Third Parties:

    • We may collect information about you from third-party sources, such as social media platforms, if you choose to connect your account to them.

2. Use of Information

We use the information we collect for various purposes, including:

  • To provide and improve the Website and Services 

  • To personalize your learning experience 

  • To communicate with you about your account, lessons, and other relevant information

  • To send you marketing materials. You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email we send you.

  • To analyze how you use the Website and Services to improve them

  • To prevent fraud and maintain the security of the Website and Services 

  • To comply with legal obligations 

 

3. Cookies

We use cookies and similar tracking technologies to collect and store information about your use of the Website and Services. Cookies are small data files placed on your device when you visit a website. They help us to:

  • Understand how you use the Website and Services

  • Remember your preferences

  • Improve the functionality of the Website and Services

  • Target advertising (with your consent)

You can choose to disable cookies in your browser settings. However, this may limit your ability to use certain features of the Website and Services.

4. Data Sharing

We understand that the privacy of your information is important. We only share your information with trusted third-party service providers who help us operate the Website and Services. These service providers are carefully vetted and contractually obligated to:

  • Keep your information confidential and secure

  • Use your information only to provide services to Studie

  • Comply with all applicable data privacy laws

Examples of third-party service providers we might work with include:

  • Payment processors (like Stripe and Paypal) to handle your lesson fees securely.

  • Cloud storage providers to store your learning materials securely, but they will never access your personal data.

We do not share your information with any third party for marketing purposes.

5. Data Retention

We will retain your information for as long as necessary to:

  • Provide you with the Services (e.g., account information, learning progress)

  • Comply with legal obligations (e.g., tax records)

  • Resolve disputes (e.g., billing inquiries)

When your information is no longer needed, we will take steps to delete it securely or anonymize it. If you wish to have your information deleted before this time, you can contact us at info@studie.fr and we will process your request in accordance with applicable law.

6. Your Rights

You have certain rights regarding your information, including:

  • The right to access your information

  • The right to rectify inaccurate information

  • The right to request the deletion of your information (unless we have a legal obligation to retain it)

  • The right to restrict the processing of your information

  • The right to object to the processing of your information (including for marketing purposes)

  • The right to data portability (the right to receive your information in a machine-readable format and transfer it to another service provider)

You can exercise these rights by contacting us at info@studie.fr.

7. Children's Privacy

Studie welcomes learners of all ages! However, to ensure responsible data practices, our Services are designed for users 18 and older. We require parental consent for users under 18 years of age.

  • We verify the age of users during signup.

  • We require parental consent for users under 18 years of age.

We only collect the data essential for personalized learning. This may include names for greetings and progress tracking, learning goals, learning progress (e.g., completed lessons, areas needing improvement), and basic progress reports (avoiding detailed notes or observations). We avoid collecting non-essential data unrelated to language learning. Parents have the right to access their child's information, rectify inaccurate information, request deletion of their child's information, and restrict the processing of their child's information. You can exercise these rights by contacting us at info@studie.fr.

8. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage is completely secure.

9. Changes to this Policy

We may update this Policy occasionally to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new Policy on the Website.

10. Contact Us

If you have any questions about this Policy, please get in touch with us at info@studie.fr.

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